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Congratulations! Your order qualifies for free shipping THE PINSTRIPE SALE - 25%OFF

The Bedding

What is the fabric quality of tuck bedding?

Our super soft 300 thread count sheets, pillowcases, and duvet covers are woven using a proprietary blend of organic cotton and TENCEL™ Lyocell. The Classic Collection features a sateen weave and the Crisp Collection a percale weave. All of our bedding is pre-washed, lightweight and specially designed for year-round use. For more information, head to our Materials page.

How do I launder my tuck bedding?

Warm or cold machine-wash cycle with like colours, and tumble dry on low or hang to dry. We do not recommend the use of bleach as harsh chemicals can impact the durability of natural fibers like cotton and TENCEL.

How do I properly fold a fitted sheet?

Like you, we are only human. After much research we lifted our favourite methods from online tutorial videos from the experts like Marie and Martha. If you find an even better way in your own search, please share the secret with us!

Do you sell flat and fitted sheets separately?

Not yet! But it's something we're looking into.

What is a sateen weave (i.e. the Classic Collection)?

Sateen is the style that our Classic Collection has been woven in. The three-over, one-under thread weave makes it look luxe, as well as smooth and silk-like to the touch.

What is a percale weave (i.e. the Crisp Collection)?

Percale is the style that our Crisp Collection has been woven in.
The one-over, one-under thread weave is what makes for its matte, lived-in, linen-like look and oh-so-breathable feel.

Shipping questions

Where do you ship?

We currently ship across Canada and the U.S.

When will my preorder ship?

Preorders for The Blanket are estimated to ship the week of March 11.

What are your regular delivery times?

We aim to fulfil all orders at our warehouse in a 24-48 hour time period.

Once ready to ship, delivery times will vary based on location and customs (U.S. only).  The below time frames are estimated times are not guaranteed.

Within Canada: 1-7 business days.

Within U.S. 7-14 business days.

Note: U.S. customers are liable for any taxes or duties levied by their state/country.  Typically, duties are only applicable for purchases that exceed $800USD.

Do you ship internationally?

Not yet! Let us know if you're interested by sending us an email at hello@tuck.ca.

Returns questions

What is tuck's return policy?

Please read our return policy in detail below.

Sheet Sets & Duvet Covers

We want you to be happy with your bedding so please go ahead and test it.  We offer a 30 day sleep trial for any one (1) sheet set or one (1) duvet cover. If you have purchased a Bundle, or other products in your order, any remaining items must be in the same condition you received it in - unused, unopened and in the original packaging.

Please note: Our sleep trial is only applicable once per customer. Furthermore, if you ordered a bundle and choose to return only a part of it, the bundle discount will be removed from your refund.

Blankets & Quilts

All blanket or quilt purchases must be unused/unopened with tags within 30 days of purchase receipt.

Gift cards and all collaborations are final sale.

Can I return an item even if I've slept on it?

Yes, of course! Our 30-day sleep trial lets you test our sheet sets and duvet covers.  Before you purchase, please read our policy in detail below.

Sheet Sets & Duvet Covers

We want you to be happy with your bedding so please go ahead and test it.  We offer a 30 day sleep trial for any one (1) sheet set or one (1) duvet cover. If you have purchased a Bundle, or other products in your order, any remaining items must be in the same condition you received it in - unused, unopened and in the original packaging.

Please note: Our sleep trial is only applicable once per customer. Furthermore, if you ordered a bundle and choose to return only a part of it, the bundle discount will be removed from your refund.

Blankets & Quilts

All blanket or quilt purchases must be unused/unopened with tags within 30 days of purchase receipt.

Gift cards and all collaborations are final sale.

How do I initiate a return?

All returns are subject to our policy above. If you need to return your purchase please visit this link with your name and order number and we'll get you started.

As always, please reach out to hello@tuck.ca for any further assistance.

Sustainability

I’ve never heard of TENCEL™ Lyocell, where can I find out more?


Since the textile industry is amongst some of the largest polluters in the world, we naturally decided to take the more environmentally responsible route, and chose to make our bedding with Tencel Lyocell fibers—which are derived from sustainably sourced wood  (primarily eucalyptus). Tencel has gained global recognition for its environmentally responsible closed loop production process which manufactures cellulosic fibers from wood pulp with high resource efficiency and low environmental impact. You can find out more about what tuck is made of here: tencel.com/about

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